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Posted: ‎2024-09-16 02:05 PM
Hi I bought a 1600va UPS on 5/9/24 and after a week it now makes a random single beep every 45mins to an hour, sometimes sounding a bit sick.
im running a DVR, 2 AHD 4K cameras and a router,
I read the manual and searched online as well as forums.
i couldn’t find information on a random beep
model #BX1600MI-AZ
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Posted: ‎2024-09-18 04:23 AM
I would highly recommend you contact APC Technical Support to initiate a RMA for this unit as it has a 2 year warranty.
You’ll need the purchase receipt, serial number, and description of the problem. They will more than likely replace your unit with a factory refurbished unit.
Please do let us know the final outcome. 👍
NOTE: This hardware has been discontinued by APC. As such it’s imperative you have the unit replaced because this model hasn’t been updated with a replacement.
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