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Posted: 2023-01-0602:24 AM
APC Easy UPS is not detected by QNAP NAS
Hello all, I hope somebody can help me I have a bit of a tricky issue.
I recently purchased an APC Easy UPS On-Line SRV (Model SRV1KRIRK) to protect my NAS (QNAP TVS-473). I connected the UPS to the NAS with the USB cable but the NAS did not recognize the UPS. After some research I came across a list of QNAP in which the supported UPS are listed unfortunately mine was not there. Now I would like to set up the UPS so that I can connect my NAS either via SNMP Connection with the UPS or as a Network UPS slave. I have written to the support of APC but they have helped me only partially they said that only the SRVSMB001 (A smart card from APC) is compatible with this UPS. I have read the instructions for this card and do not understand what I have to do. In this manual they talk about converters from RS-485 to TCP and so on. The card has LAN cable ports but when I search for such a converter on the internet I only find converters with one serial and one LAN port.
My question now can someone tell me how I can make it so that the UPS is recognized by the NAS no matter how and if I have to buy this card what exactly I still need to set up the Network UPS Slave or SNMP.
Or if I can change something on the NAS that the UPS is recognized? Another solution is of course also very welcome.