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Posted: 2023-01-02 07:05 PM . Last Modified: 2023-01-02 07:06 PM
Hello,
For a second time now, my UPS has had a weird error where it flickers on and off of battery while plugged into a reliable power source.
Nothing causes this that I can determine, and other things plugged into the outlet have no issues. When I unplug the UPS, the issue persists.
https://youtube.com/shorts/rOQwVBFJilU
I only fixed it after removing the battery and leaving it off for a while.
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Posted: 2023-01-03 08:35 PM
Hi @Conrad500
I am sorry to hear about the issue that you are having with the UPS. May I please know the model number of the UPS?
To start with, I would do a logic reset on the UPS and then follow the sensitivity adjustment. I have provided the FAQ article below on how to do the logic reset.
How to Brain Dead a Back-UPS unit. (Full UPS Logic Reset) - FA158947
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Posted: 2023-01-05 10:29 PM
It's a BX1500M.
The battery never died, it was charged. I'll try that though the next time I can turn the UPS off.
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