.vCenter Server is inaccessible. Please verify that the.....

[knowlesy_apc]

When I am trying to set priority for my VMS in PCNS it comes up with the error "vCenter Server is inaccessible. Please verify that the vCenter Server IP/Hostname and logon cred...." see 1.png however if I go to host protection I can clearly see all the hosts protected (see 2.png) by our vsphere and the hosts I have selected.

The user account was an admin in a group set in however I have also added it by itself incase of a nesting issue, hosts are on 5.5up2 and pcns is on the latest version

[BillP · Accepted solution]

Pete,

Please review knowledge base document FA281098 

PowerChute Network Shutdown VM Prioritization web page displays "vCenter Server is inaccessible. Please verify that the vCenter Server IP/Hostname and logon credentials are correct."

[knowlesy_apc · Accepted solution]

Cheers bill,

the file for me was located in "C:\Program Files\APC\PowerChute\group1\comp\http\html\scripts" and not "C:\Program Files\APC\PowerChute\group1\vmprioritization.js" which is mentioned in FA281098 but the fix has worked ! 

Direct link to it http://www.schneider-electric.us/en/faqs/index?page=content&id=FA281098