src2000xli led error code

[Anonymous user]

Hello,

  I have an src2000xli which was disconnected for more than a year.

  Now, I plugged in and the UPS shows the "X" fault red led and 0-0-1-1-1 from top to bottom on the battery leds.

  Any help, please? Thanks.

[BillP]

Hi Maximilian

Can you tell me the Serial number of the UPS please.

Thanks

Matt

[Anonymous user]

Hello Matt,

  thanks for your answer.

  The label reads: SRC2000XLI // AS1345143748.

-- M.

[BillP · Accepted solution]

The SRC2000XLI is a discontinued model, and so is the battery pack,  The battery packs have a 3-5 year life span, and being disconnected for a year would not have helped.  The LED configuration you have mentioned is not in our documentation as a known fault code.

You may find your best way forward is to use our Trade UPS program and trade your faulty SRC2000XLI in to get a discount on a new APC UPS.

Here is the link to the Trade UPS web page https://www.apc.com/shop/tradeups/it/it/tradeups/overview.jsp 

Sorry I couldn't give you better news.

Matt