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smart ups rt 3000 keeps shutting down

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Posted: ‎2021-06-28 06:07 AM . Last Modified: ‎2024-03-18 02:44 AM

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Posted: ‎2021-06-28 06:07 AM . Last Modified: ‎2024-03-18 02:44 AM

smart ups rt 3000 keeps shutting down

Hello,

I am not an IT expert but have to deal with this issue, so please bear with me... 😉

We have an RT3000 in our network rack which got new batteries in October 2016. I now get the symptoms that it randomly shuts down.

When I attend the rack the UPS show the following lights:

Bypass Light is lit

Fault Light is lit

Faulty Battery is flashing

Only the top light of the 5 Battery lights is lit

Are the batteries gone again? Any explanation for this? The troubleshooting in the documentation doesn't explain this combination of lights...

Any help would be greatly appreciated!

Christian.

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