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"Serial Port" failure
APC UPS Data Center & Enterprise Solutions Forum
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Posted: 2021-06-2903:21 AM. Last Modified: 2024-03-1302:56 AM
"Serial Port" failure
I nearly destroyed some incredibly expensive equipment because I plugged a straight-through serial cable into the back of an APC SmartUPS 2200 unit and connected it to a PC. Our experiment requires continuous power. The UPS shutdown immediately when the cable was connected between the UPS and the host computer! How is this a sane design?
I understand now that this DB9 isn't a simple serial port.
Suggestions:
Don't label something "Serial Port", and use a DB9 connector if it can cause an immediate and unexpected shutdowns in certain situations.
Place a warning sticker over the connector.
Something, anything!!!
I can't be the only one that made this potentially terrible mistake.
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Posted: 2021-06-2903:21 AM. Last Modified: 2024-03-1302:55 AM
>
I can't be the only one that made this potentially terrible mistake.
>
You're definitely not alone. APC uses an RJ45 jack for the serial port on newer products. Plugging an ordinary Ethernet cable in will not cause a shutdown.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-2903:21 AM. Last Modified: 2024-03-1302:55 AM
>
I can't be the only one that made this potentially terrible mistake.
>
You're definitely not alone. APC uses an RJ45 jack for the serial port on newer products. Plugging an ordinary Ethernet cable in will not cause a shutdown.
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