problem with security certificate

[BillP]

i'm using powerchute business 9 (agent only) with one smart-ups SUA1000I
and i'm getting a certificate error every time i open powerchute.

i can continue by clicking "Continue to this website (not recommended)" ,but it is very annoying.

is there a workaround to this?

sytem is a i7 with windows7 ultimate 64-bit with internet explorer 9 RC 64-bit. (ie9 32-bit does the same)

i uninstalled and reinstalled powerchute but it didn't help.
certificate errors are also related to a wrong date/time but mine is ok.

Message was edited by: tdriver

[BillP]

🙂 happy to help

[BillP · Accepted solution]

i'll have to check. PCBE generates the cert based on the hostname of the server so it doesnt know what that is until it installs. does the browser let you install the certificate? i heard of a workaround with editing some keystore or something but i am not sure about how to do that.

[BillP]

you gave me an idea thanks,

i manually installed a certificate in
"place all certificates store based on the type of certificate"
then
"select certificate store"
to
trusted root certificate authorities-->local computer

that's it.

i don't even need to enter the username and password anymore....great.

[BillP]

here all the steps for reference.

in the log on window:

right click->properties->certificates->install certificates->next->
manually
place all certificates in the following store->browse
"click" show physical stores
"select" trusted root certificate authorities-->local computer
"click" ok.

btw.
i need to enter the password again,but at least i fixed the original problem.

Message was edited by: tdriver

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