manually upgrade

[insightcuIT]

is there a way to manually upgrade i have a couple UPS support expired and i am unable to get new support since APC not offering any support.

[Teken]

Assuming your hardware can be upgraded you may follow this APC FAQ:

https://www.apc.com/us/en/faqs/FA164737/

Insure your environment meets all requirements and prerequisites before moving forward in the UPS Firmware Update Process. ☝️

This process should be guided live over the phone with APC Technical Support if under warranty.

If this hardware is (NOT) under warranty you better have a backup / exit plan in place should the update go sideways.

Questions Ask . . . 👍