Web interface stops responding after thresholds are changed

[Anonymous user]

I've recently updated the firmware on all my APC's:

APC Web/SNMP Management Card
MB:v3.9.2
PF:v3.7.0
PN:apc_hw02_aos_370.bin
AF1:v3.7.0
AN1:apc_hw02_rpdu_370.bin
MN:AP7930

I was in the web interface of a few of the strips altering the thresholds and on a few the page just hung indefinitely/timedout and I can no longer get in via browser... Telnet still works lightning fast and shows the updated values but WWW is no longer usable

I've tried:
-disabling WWW via telnet and then re-enabling it
-reflashing the firmware
-restarting the mgmt interface

Nothing seems to work... Any ideas?

[Anonymous user]

Little update... So the WWW interfaces seem to be a tad responsive... If I logon to one (I have a page that posts login details directly to the APC's) and I let the tab sit loading for about 20 - 30 minutes I can get the home.htm page to load... Sometimes some of the images don't completely load, but the page does... Beyond that, any attempt to load another page just leads to a timeout...

The only thing I've found on the web that may help me is a thread whereby someone said they had to use the physical reset toggle on the power strip... I don't mind doing this if I have to BUT will this reset all 24 ports on the strip or will it just hard reset the mgmt interface?

[Anonymous user · Accepted solution]

I figured it out... I dumped the config.ini and found a SLEW of invalid settings (syslog, smtp, ntp, dns) and even though SSL mode is disabled, every SSL Cert option was enabled

So I cleaned up all the invalids and disabled all the certs (except for the 4th one.. cant disable it for some reason)... logged out and waited a few mins and the WWW interface came back fast as ever!

The strips tiny processor must have been choking on all the bad settings and nuking the www server...

HTH someone else in the future 😃