Unknown password for SUM3000RMXLI2u

[Anonymous user]

Hello,

I bought a used SUM3000RMXLI2u and it works fine. The seller  is a dealer who buys old equipment in bulk from companies.

UPS works fine but I have no user /pw. I tried standard user / PW (apc/apc) using hyper terminal  however it does not accept. I have smart signalling cable using DB9 connectors. Cannot access the NMC card either.

How can I change the password and access the UPS? Any known procedures or help is required.

Thanks

[BillP]

You'll need the password reset procedure for our Network Management Cards which is in our knowledge base.

Knowledge base: http://www.apc.com/site/support/index.cfm/faq/

Search for article ID FA156075

[Anonymous user · Accepted solution]

Hi,

I checked and the UPS has AP9619 as NMC Card,

I managed to find the following solution to reset the PW. It worked perfectly.

UPS Password

http://forums.apc.com/message/12204#12204

BR//Kamran