Two PCPE problems on Windows 7

[BillP]

This question was originally posted by Donald on APC forums on 6/17/2010

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I have 2 Back-UPS BR900s connected to 2 PCs, each running Windows 7 Pro 32-bit. I've installed PCPE v2.2 and the lost-communication patch on both.
I have the same two problems on each PC:

Problem 1: The Startup folder has a shortcut to PCPE but it never starts automatically. If I manually click that shortcut, I get a UAC message which, if I say OK, does show the icon in the system tray. I've tried changing the shortcut to "Run as administrator" but that didn't help.

Problem 2: I hibernate the PC every night. It is awakened by Windows Home Server every morning at 5 AM to do a backup. When I get to the PC, the PCPE icon almost always has the yellow, lost communication flag on it. Sometimes there's a warning message showing to that effect.

Any suggestions?
-
Don

[BillP]

This reply was originally posted by Donald on APC forums on 6/24/2010

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Yes, it works perfectly.

[BillP]

This reply was originally posted by Donald on APC forums on 6/18/2010

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1. The APC service is set to Automatic (and is started).

2. I've disabled that setting and will report back after the next hibernate cycle.

[BillP]

This reply was originally posted by Donald on APC forums on 6/20/2010

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2. No change after making that USB hub change. The icon is still yellow in the morning and hovering over it shows "PowerChute Personal Edition - Internal Communication Fault".

[BillP · Accepted solution]

This reply was originally posted by Donald on APC forums on 6/17/2010

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I have 2 Back-UPS BR900s connected to 2 PCs, each running Windows 7 Pro 32-bit. I've installed PCPE v2.2 and the lost-communication patch on both.
I have the same two problems on each PC:

Problem 1: The Startup folder has a shortcut to PCPE but it never starts automatically. If I manually click that shortcut, I get a UAC message which, if I say OK, does show the icon in the system tray. I've tried changing the shortcut to "Run as administrator" but that didn't help.

Problem 2: I hibernate the PC every night. It is awakened by Windows Home Server every morning at 5 AM to do a backup. When I get to the PC, the PCPE icon almost always has the yellow, lost communication flag on it. Sometimes there's a warning message showing to that effect.

Any suggestions?
-
Don