Software to manage APC UPS

[light767_apc]

Hi 

I have an UPS form APC, smart series, the DLA1500I. I have bought used some times ago. It works fine but I would like to install the management software on windows and I'm having trouble with it. I have attached the UPS via USB to my desktop PC.

First of all which version of Powerchute do I need to install? Because the programm it's pretty old. I'm currently on windows 10 x64.

[BillP]

Hi,

You can install the latest version of PowerChute Business Edition on the Windows 10 system for communications with the DLA1500.

[light767_apc]

Which is this one http://download.schneider-electric.com/files?p_enDocType=Software+-+Released&p_File_Name=pcbesetup.e... ? 

[BillP]

Hi,

PCBE 10 for Windows is the latest version. 

[light767_apc]

Hi 

Ok I have installed PowerChute business edition 10 for windows 10, you need to opn with an internet browser right? There isn't a program interface .exe on windows anymore? 

Anyway I have succesfully logged in by accessing with the browser but it doesn't recognize my old DLA1500I ...what can I do? 

TlrRIx52%2F0bichteC4839A%3D%3D.jpeg

I have followed this video https://youtu.be/4E3PmZCWnfY?t=215 to install it and I have selected SMC type too...maybe I need to select something else? 

[BillP]

Hi,

When you installed the software you need to select Type B for the UPS. 

[light767_apc]

Ok, it works! 

Just one question, the application it's avaible just like web application through internet browser? Is there a version with a .exe ? 

[BillP]

Hi,

Since the release of PCBE 9.5 the interface is web only. The Console available with older versions was discontinued.

[light767_apc]

I see, I'll keep using the PCBE 10 then. 

Also I would like to ask another thing. Is that possible to control the fan of the UPS? Because I remeber that when I first take this DLA1500I the fan was running non stop while right now it only turn on if it is running on battery. Also it make a strange noise. I don't if the fan is broken and need to be replaced so I would like to check with powerchute if there is a way to control/test the fan. 

[light767_apc]

Any suggest? 

[BillP]

Hi,

On 2/6/2019 5:52 AM, Massimo said:

is a way to control/test the fan

No. the fan cannot be controlled. 

[light767_apc]

So ma fan is broker because isn't running all the time as it did when I first take the UPS? 

[BillP · Accepted solution]

Hi,

If you feel the fan is not working properly you should contact local support for assistance. You will find local support contact information at this link. You will need to country / region in the upper left of the web page.  

https://www.apc.com/us/en/support/contact-us/index.jsp