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APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
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Posted: 2021-06-3008:14 PM. Last Modified: 2024-03-0712:31 AM
Hi Terrence,
Sorry to hear that you are having issue with your Smart UPS, would you have the model number and serial number of the UPS? Is there any audible alarm coming from the unit? if ALL the LED on the unit is flashing this might indicate that the unit has an internal fault, we can try to brain dead the UPS and see if the UPS can recover. (kindly provide the model of the UPS, so we can provide the proper procedure to brain dead the UPS).
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Posted: 2021-06-3008:14 PM. Last Modified: 2024-03-0712:31 AM
Hi Terrence,
Sorry to hear that you are having issue with your Smart UPS, would you have the model number and serial number of the UPS? Is there any audible alarm coming from the unit? if ALL the LED on the unit is flashing this might indicate that the unit has an internal fault, we can try to brain dead the UPS and see if the UPS can recover. (kindly provide the model of the UPS, so we can provide the proper procedure to brain dead the UPS).