Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Solved
Go to Solution
Link copied. Please paste this link to share this article on your social media post.
Accepted Solutions
Link copied. Please paste this link to share this article on your social media post.
Hello again,
OK. Thanks for the information.
1.) Your UPS is not up to date. I see UPS 06.1 as the latest version for your UPS, ID23. I'd recommend we upgrade when you can find the time to do so. There are a few different ways to do it but no matter the method you choose, the UPS output power must be turned off to perform the upgrade on the UPS itself. Below are a couple of readings I suggest to become familiar with these options:
- How do I update the firmware of my SMT, SMX, or SMC series Smart-UPS? | FAQs | Schneider Electric US
- How do I upgrade my SMT/SMX Smart UPS firmware using my AP9630/AP9631 Network Management Card? | FAQ...
We'd want to see which method you want to do it by after seeing and reading about both and then you'd likely have to schedule some time to do this I imagine. The actual upgrade itself should not take all that long, especially if you do it via the Network Management Card versus serial (or USB if this UPS supports that).
2.) Network Management Card firmware v6.1.1 - you should read this first -> Things To Consider When Upgrading or Downgrading a Network Management Card 2 (NMC2) Device between v... After reading that, some of the highlights are: new Web UI navigation, firewall, multi-user (multiple users of each type and multiple users logged into the card), better support for certain SMT/SMX features, Cisco EnergyWise support, more CLI comands and existing CLI command expansion/additions in functionality. There is also the ability to gather logs from the web interface versus just FTP which is my favorite 
If you go to APC | Testdrive.apc.com , that URL will bring you to a card we have online so you could check out the interface before committing to upgrade. If you want to upgrade, the firmware is available @ Software / Firmware if you select Firmware Upgrades - Network Management Card and look for SFSUMX611 as the part number to download. If there are any problems you think you'll have upon upgrading and don't want to proceed, I'll give you v5.1.7 which is not a huge change.
Let me know if you have any questions. Depending on your schedule, it may be easier to try a Network Management Card update first since it would just reboot the network management card but I'd still recommend we get that UPS upgraded soon.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Hello again,
OK. Thanks for the information.
1.) Your UPS is not up to date. I see UPS 06.1 as the latest version for your UPS, ID23. I'd recommend we upgrade when you can find the time to do so. There are a few different ways to do it but no matter the method you choose, the UPS output power must be turned off to perform the upgrade on the UPS itself. Below are a couple of readings I suggest to become familiar with these options:
- How do I update the firmware of my SMT, SMX, or SMC series Smart-UPS? | FAQs | Schneider Electric US
- How do I upgrade my SMT/SMX Smart UPS firmware using my AP9630/AP9631 Network Management Card? | FAQ...
We'd want to see which method you want to do it by after seeing and reading about both and then you'd likely have to schedule some time to do this I imagine. The actual upgrade itself should not take all that long, especially if you do it via the Network Management Card versus serial (or USB if this UPS supports that).
2.) Network Management Card firmware v6.1.1 - you should read this first -> Things To Consider When Upgrading or Downgrading a Network Management Card 2 (NMC2) Device between v... After reading that, some of the highlights are: new Web UI navigation, firewall, multi-user (multiple users of each type and multiple users logged into the card), better support for certain SMT/SMX features, Cisco EnergyWise support, more CLI comands and existing CLI command expansion/additions in functionality. There is also the ability to gather logs from the web interface versus just FTP which is my favorite If you go to APC | Testdrive.apc.com , that URL will bring you to a card we have online so you could check out the interface before committing to upgrade. If you want to upgrade, the firmware is available @ Software / Firmware if you select Firmware Upgrades - Network Management Card and look for SFSUMX611 as the part number to download. If there are any problems you think you'll have upon upgrading and don't want to proceed, I'll give you v5.1.7 which is not a huge change.
Let me know if you have any questions. Depending on your schedule, it may be easier to try a Network Management Card update first since it would just reboot the network management card but I'd still recommend we get that UPS upgraded soon.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.