Smart-UPS SRT 8000 distored waveform

[Alexander_L_apc]

Hi all!

We have Smart-UPS SRT 8000 (SRT8KRMXLI)

And we have starts recieved an messages from our ups:

1.Code : 0x0210 -  Informational - UPS: An input voltage or frequency problem no longer prevents switching to bypass mode.

2.Code : 0x020F -  Critical - UPS: Bypass not in range ; distorted waveform.

In status with frequency and Input Voltage all looks fine.

What the problem with our ups?

[BillP · Accepted solution]

Hi

The UPS has the ability to monitor the input voltage and frequency in cycles where the NMC is only able to record at a minumum of 1 minute.  So unless the utility power is very bad quality for a long period of time it won't be seen in the logs but can still be bad enough that the UPS deems it not suitable for bypass.

Regards

Matt