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Smart-UPS SRT 10000 - In bypass in response to an internal hardware fault.

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Posted: ‎2021-07-28 10:27 PM

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Posted: ‎2021-07-28 10:27 PM

Smart-UPS SRT 10000 - In bypass in response to an internal hardware fault.

This was originally posted on APC forums on 11/29/2016


Above UPS which was installed around May/June 2015 started to go into bypass mode some days ago. Other times I find unit completely off in the morning and have to switch on manually. From event logs i see above message, also noted UPS logs are saying charger overvoltage. Details of unit below:

Model: Smart-UPS SRT 10000
SKU: SRT10KXLI
Serial Number: QS1422171400
Firmware Revision: UPS 01.4 (ID1002)
Manufacture Date: 05/31/2014
Apparent Power Rating: 10000 VA
Real Power Rating: 10000 W
Battery SKU: APCRBC140

 
 
UPS Fault Logs
NumberTime (ms)Event CodeEvent
1  56053457168  149  Charger Overvoltage 
2  55868156033  192   
3  218882320  154  Interprocessor Communications Fault 
4  32061922048  192   
5  55868156033  149  Charger Overvoltage 
6  55868156033  192   
7  43402692124  149  Charger Overvoltage 
8  55868156033  192   
9  1033459751968  149  Charger Overvoltage 
10  983916609536  149  Charger Overvoltage 

Attached event and debug logs.

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