Smart-UPS SRT 10000 - In bypass in response to an internal hardware fault.

Notifications

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

112

111

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to APC UPS Data Center & Enterprise Solutions Forum

1408

Link copied. Please paste this link to share this article on your social media post.

Above UPS which was installed around May/June 2015 started to go into bypass mode some days ago. Other times I find unit completely off in the morning and have to switch on manually. From event logs i see above message, also noted UPS logs are saying charger overvoltage. Details of unit below:

Model:	Smart-UPS SRT 10000
SKU:	SRT10KXLI
Serial Number:	QS1422171400
Firmware Revision:	UPS 01.4 (ID1002)
Manufacture Date:	05/31/2014
Apparent Power Rating:	10000 VA
Real Power Rating:	10000 W
Battery SKU:	APCRBC140

Number	Time (ms)	Event Code	Event

UPS Fault Logs
1	56053457168	149	Charger Overvoltage
2	55868156033	192
3	218882320	154	Interprocessor Communications Fault
4	32061922048	192
5	55868156033	149	Charger Overvoltage
6	55868156033	192
7	43402692124	149	Charger Overvoltage
8	55868156033	192
9	1033459751968	149	Charger Overvoltage
10	983916609536	149	Charger Overvoltage

Attached event and debug logs.

Replies 0

To The Top!

Smart-UPS SRT 10000 - In bypass in response to an internal hardware fault.

Smart-UPS SRT 10000 - In bypass in response to an internal hardware fault.

This is a heading