Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Smart UPS 3000 - The battery power is too low to support the load; if power fails, the UPS will be shut down immediately.

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Smart UPS 3000 - The battery power is too low to support the load; if power fails, the UPS will be shut down immediately.
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
Teken
Spock Teken
110
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 11:51 PM . Last Modified: ‎2024-03-11 04:27 AM

0 Likes
1
1166
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 11:51 PM . Last Modified: ‎2024-03-11 04:27 AM

Smart UPS 3000 - The battery power is too low to support the load; if power fails, the UPS will be shut down immediately.

Hello Forum,

at a customer we installed 2 Smart UPS 3000 2U  (the one with the Display 2700 W) in the end of last year (2012).

All Servers are connected to both Devices. The Load on the one is 40,1% and on the other 35,1%. (We have an old Unix Server with 3 Power Cords, which is the cause for the 5% difference) Batterie Capacity is on both 100%, when we do a runtime calibration showing us 11 Minutes and on the other 13 Minutes.

On both we get a error "Discharged Battery".

And every few minutes we get the Alarm Email "Code : 0x0107; Critical Events - UPS: The battery power is too low to support the load; if power fails, the UPS will be shut down immediately.

Is the time ok, for These Devices or is there sth. wrong. (It is such a short time for a 2700W Device) The Devices are not 50% in load and do such a bad Performance.

Is there a way to extend the time for These Devices (not diconnecting a few Servers wink)

Thanks for help

Juergen


Labels
  • Labels:
  • Smart-UPS & Symmetra LX | RM
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 11:51 PM . Last Modified: ‎2024-03-11 04:27 AM

0 Likes
0
1164
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 11:51 PM . Last Modified: ‎2024-03-11 04:27 AM

Can you provide me with the log files (event.txt, data.txt, and config.ini) to look at your configuration please? I am wondering what your low battery setting is because if this is within two minutes of your runtime, this error can come to tell you that your runtime may be low. anyway, the logs will help.

Instructions are getting the logs are in the knowledge base -> www.apc.com/site/support/index.cfm/faq/ and search for FA156131

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Reply 1
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 11:51 PM . Last Modified: ‎2024-03-11 04:27 AM

0 Likes
0
1165
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 11:51 PM . Last Modified: ‎2024-03-11 04:27 AM

Can you provide me with the log files (event.txt, data.txt, and config.ini) to look at your configuration please? I am wondering what your low battery setting is because if this is within two minutes of your runtime, this error can come to tell you that your runtime may be low. anyway, the logs will help.

Instructions are getting the logs are in the knowledge base -> www.apc.com/site/support/index.cfm/faq/ and search for FA156131

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of