Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-2811:50 AM. Last Modified: 2024-03-1504:19 AM
Smart-UPS 3000 RM - Self Test Failed
Hi I am after some help in troubleshooting a problem with a Smart-UPS 3000 RM, recently the unit has reported that the Self Test has Failed, A Replacement Battery Needed and Discharged Battery warnings appear in the UPS Management Card.
We have two units the same so I swapped the batteries over, and it is still reporting a faulty battery when the other unit doesn't flag this alert after doing a self test ? We have already replaced the battery about 14 months ago so thought it was strange the battery needed replacing again.
Does anyone know of any other tests that can be done to diagnose the fault? the UPS is quite old but worked well before it reported these errors.......