Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

Smart-UPS 3000 RM (SUA3000RMI2U)

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Smart-UPS 3000 RM (SUA3000RMI2U)
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
Teken
Spock Teken
109
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-28 09:18 PM . Last Modified: ‎2024-03-15 12:35 AM

0 Likes
4
809
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 09:18 PM . Last Modified: ‎2024-03-15 12:35 AM

Smart-UPS 3000 RM (SUA3000RMI2U)

Hi,

We bought four second hand Smart-UPS 3000 RM .

After performing a runtime calibration we left all four UPS’s pluged in to the mains (turned off) to recharge the batteries overnight.
The next morning two of them where beeping, fast short beeps.

Both will not turn on and will not respond to any buttons, all leds stay off.
Beeping stops when disconnecting the batteries, after reconnecting the UPS starts beeping on touching a button or connecting the mains.

Connecting the mains will only start the beeping and does not light any leds or operate any relais.

All four where connected to the same mains on the same fuse with no other devices connected.
One of the ups’s had a AP9617 controller which functions normal in an other UPS.

Anybody any idea what could be wrong with them?

Robin…

specs of all four:
Type: SUA3000RMI2U
Date: 08/18/03 (from the two that work)
Serial: YS03341102xx (only the xx are different)
Firmware: 666.4.I

Labels
  • Labels:
  • Smart-UPS & Symmetra LX | RM
  • Tags:
  • apc
  • beeping
  • dead
  • no_response
  • power
  • smart-ups
  • smart-ups_3000_rm
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

0 Likes
0
809
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

I've got the exact same issue with my 3000 series UPS, Did you ever get this sorted?

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 4
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 09:18 PM . Last Modified: ‎2024-03-15 12:35 AM

0 Likes
0
809
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 09:18 PM . Last Modified: ‎2024-03-15 12:35 AM

just for the heck of it, will any of these "cold start?"

this consists of starting the UPS off of its battery by doing the following:


1) Turn off and unplug UPS from wall
2) Press and hold the on button (labeled I/TEST) on the front of the UPS until you hear a LONG beep.
3) Let go DURING the long beep. If you let go after the beep ends you will need to try again
4) UPS should go through its' normal selftest and end up on battery with 4 beeps every 30 secs.


we would know that the UPS at least starts up on its own or if it exhibits any other symptoms.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

0 Likes
0
810
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

No, only the beeping..

Both will not respond to anything..

To give a idea what is happening : http://www.youtube.com/watch?v=Y05lYlb60Do
The mains is disconnected..

I will do some more test tomorrow..

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

0 Likes
0
810
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

This sounds like a battery problem to me.

Runtime calibrations are great in theory but have a tendancy to damage lead-acid batteries, so I've learned.

Swap the cartridge with one of the functioning UPS units. If the previously functioning one ceases to function and the previously non-functioning one works, you have your answer. Don't forget to cold start, as noted before.

Hope this helps

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

0 Likes
0
810
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 09:19 PM . Last Modified: ‎2024-03-15 12:35 AM

I've got the exact same issue with my 3000 series UPS, Did you ever get this sorted?

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of