Smart-UPS 1500VA battery drain very fast after change new replacement battery

[Anonymous user]

I have a Smart-UPS 1500VA (SUA1500I) and recently encounter the battery already weak and bought a new replacement battery (RBC7) to replace it.

After replace the battery and charge it for over night. I realized that the battery draining very fast, less than 30minutes (without any device using the UPS).

May I know is there any step I left out? I have tested the new battery in another working Smart-UPS, it is no problem.

Thank you.

[BillP]

Are you using PowerChute or a UPS Network Management Card? This should not be happening and you don't need to do anything after replacing a battery but we'd definitely want to look at the logs from PowerChute or the Network Management Card, if possible, to see if there is a fault or something causing this.

If it is a UPS Network Management Card you're seeing this status in, you can follow these instructions to download the logs -> http://www.schneider-electric.us/support/index?page=content&country=US〈=en&id=FA156131

If it is PowerChute, we might need to do copy paste or screenshots of the logs.

[Anonymous user · Accepted solution]

I have done the Calibration through PowerChute and it is now back to normal (tested 13% UPS Load can last around 50-60mins).
Anyways, thanks to your reply.