Smart-UPS 1400VA cant be seen by a computer, when using a serial to usb adapter...

eemil84_apc · ‎2021-07-08

This was originally posted on APC forums on 6/29/2018

Can anyone help with this.

It has a profilic chip

I have installed the drivers

I don't know what's going on?

BillP · ‎2021-07-08

This reply was originally posted by Bill on APC forums on 6/29/2018

Hi,

What is the exact model and serial number of the UPS and what are you using to communicate with the UPS? Are you running PowerChute software and if so which version or are you using another application?

See Answer In Context

BillP · ‎2021-07-08

This reply was originally posted by Bill on APC forums on 6/29/2018

Hi,

What is the exact model and serial number of the UPS and what are you using to communicate with the UPS? Are you running PowerChute software and if so which version or are you using another application?