SURTD5000XLi Error Code

Anonymous user · ‎2021-06-29

I have a UPS SURTD5000XLI which stopped with LEDs flashing like this:

Fault LED + 1st and 2nd Battery LED from top to bottom

Does anyboby know the meaning of these error codes?

I really appreciate your help

Thanks in advance!

BillP · ‎2021-06-29

Joe,

The fault code means Logic Power Supply Fault. Did the UPS dropped the load as well? Have you tried turning the UPS off/on?

Anonymous user · ‎2021-06-29

Yes, it dropped the load. I tried off/on several times but nothing changed. Even if i set it in bypass mode the result is the same.

BillP · ‎2021-06-29

Joe,

The fault code means Logic Power Supply Fault. Did the UPS dropped the load as well? Have you tried turning the UPS off/on?