SURT1000XLI - Doesn't start

[BillP]

This question was originally posted by Sergio on APC forums on 10/24/2017

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Hi:

I have a Smart UPS RT 1000 (SURT1000XLI).

I put the power cord and when I try to start, the UPS blink the Bypass Led and the first battery led (counting from bottom), make a beep; and doesn´t start (it shutdown).

I try to start without power cord (battery support) and shows the same blink leds.

I remove the batteries, change the power cord, check the electric power, and everything is fine.

Regards.

[BillP]

This reply was originally posted by Cristian on APC forums on 10/24/2017

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When you put input the ups fan turns on?? 

[BillP]

This reply was originally posted by Sergio on APC forums on 10/25/2017

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On 10/24/2017 6:42 PM, Cristian said:

When you put input the ups fan turns on?? 

the rear fan works fine (turns on) , and th front fan doesn´t work.

[BillP · Accepted solution]

This reply was originally posted by Cristian on APC forums on 10/26/2017

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you can try to let it pluged for 2-3 hours , then try to turn it on , if it doesnt work try to change batteries ,