SUA1500RM2U Backup failure, ticking sound, sensitivity light flashing..

[Anonymous user]

My SUA1500RM2U appeared to have failed this morning. Upon failure I unplugged from the wall, yet a ticking sound every second or so still emits from the unit (been going on about 4 hours now).

Have checked the breaker on the back of the unit which was never popped, and tried rebooting the unit by holding down 'off' for 6 to 8 seconds, to no avail.

Any other tips or suggestions on how to either A) Stop the annoying ticking, or B) get this unit up and running?

I need to be able to stop the ticking because I highly doubt that I can trade this unit in while ticking. I think Fedex would be concerned, for obvious reasons 🙂

Thanks

[BillP]

Also What Is The Serial Number Of The Unit

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[BillP · Accepted solution]

You Can Disconnect The Battery Then Hold Down The Test Button For 10 Seconds (The reconnect the battery) Then See If That Fixes It