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APC UPS Data Center & Enterprise Solutions Forum
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
I was recently given an SU2200NET. It charges fine, but when I connect a serial cable to my PC, the UPS shuts off. Is there a special cable I need?? I downloaded the software from the APCC download pages.
Knovats
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
I was recently given an SU2200NET. It charges fine, but when I connect a serial cable to my PC, the UPS shuts off. Is there a special cable I need?? I downloaded the software from the APCC download pages.
Knovats
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Keith,
The cable is purchaseable here:
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=940%2D0024
The software, PowerChute Business Edition, is available for free download here:
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SFPCBE705
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Thank You very much.
Keith
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Hi,
You need to use the cable 940-0024 that is shipped with the UPS.
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Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
I was recently given an SU2200NET. It charges fine, but when I connect a serial cable to my PC, the UPS shuts off. Is there a special cable I need?? I downloaded the software from the APCC download pages.
Knovats
Link copied. Please paste this link to share this article on your social media post.
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