Ask our Experts
Didn't find what you are looking for? Ask our experts!
Share Your Feedback – Help Us Improve Search on Community! Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately. Click here to take the survey
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Free
EnglishStrengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
I was recently given an SU2200NET. It charges fine, but when I connect a serial cable to my PC, the UPS shuts off. Is there a special cable I need?? I downloaded the software from the APCC download pages.
Knovats
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
I was recently given an SU2200NET. It charges fine, but when I connect a serial cable to my PC, the UPS shuts off. Is there a special cable I need?? I downloaded the software from the APCC download pages.
Knovats
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Keith,
The cable is purchaseable here:
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=940%2D0024
The software, PowerChute Business Edition, is available for free download here:
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SFPCBE705
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Thank You very much.
Keith
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Hi,
You need to use the cable 940-0024 that is shipped with the UPS.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 05:40 AM . Last Modified: 2024-03-08 02:08 AM
I was recently given an SU2200NET. It charges fine, but when I connect a serial cable to my PC, the UPS shuts off. Is there a special cable I need?? I downloaded the software from the APCC download pages.
Knovats
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.