SU RTD 3000XLI BATTERY DRAINED

[BillP]

I have the above UPS where the batteries have completely drained; the terminal reads 6V. Can this value prevent the UPS from starting as this one does when plugged into AC outlet?

[BillP]

Hi mntambo

Yes, the SURT UPS range require a certain battery voltage to start up.

The more recent SRT range is able to start up without battery.

Regards

Matt

[BillP · Accepted solution]

Thanks Matt I have resolved the problem after replacing batteries.