SRVPM3KRIL-E self-test aborted

[layyinul]

Hi everyone, i had encounter an issue my UPS model SRVPM3KRIL-E self-test aborted when i run test via NMC portal. I also check the event log and it not show any reason due to self test aborted. While i run via display button, it show passed but the self test result not recorded at event log. Any suggestion or solution to encountering this issue?

[Teken]

You will need to provide the serial number of the UPS. Along with the production date of the RBC and installation date as seen on the LCD / NMC.

Generally speaking a failed Self Test indicates a end of life (EOL) RBC (Replacement Battery Cartridge).

The average service life is 2-5 years based on usage, temperature, and environmental conditions.

The RBC can sustain 260 full depletion cycles before degradation is seen. You may see in the logs / emails where the system declares a message like *the load cannot be supported* at some point etc.

You can quickly test this out by conducting a Lights Out / Grid Down event by removing AC Mains from the unit.

There are three possible scenarios which are immediate shutdown and drop in load. To shutdown in a very short period say 1-3 minutes.

To observing 50% less operational runtime when compared to a new RBC via the APC Runtime Calculator based on a defined wattage & temperature.

Report back the results of completing a loss of power during a maintenance window. Provide the following logs for review in its entirety: Event, Data, UPS

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