SRT6KRMXLI - UPS: An inverter fault exists.

[Matt13]

The UPS output from a SRT6KRMXLI failed this weekend at one of the locations i look after.  The logs show an inverter fault on one of the devices.  Could i please have some advice on the best course of action?  The UPS supports a production environment that cannot go down.

[Teken]

If the system is still under APC Warranty I highly suggest you request a RMA with APC Technical Support.

If the hardware is not under warranty you may consider completing the following action item during a scheduled maintenance window and report back the results:

Brain Dead: Complete the brain dead procedure as outlined by this APC Video.

https://youtu.be/PLUA-5u0YV4?si=V_FmNMGx68ujpnTm

Questions Ask . . . 👍

[Matt13]

Thanks for the response.  Unfortunately it is not still under warranty so i will perform the brain dead procedure and report back.

[Teken]

I wasn’t able to view the logs you provided so can you call out the UPS ID / Firmware?