SRT10KRMXLI - Power Factor Correction Fault Exists

[Anonymous user]

Hello to everyone,

Today we had an event in our Office. After a Power outage our Generator kicked-in after about 10-15 seconds. At that time our APC completely dropped its loads (Total Load was about: 1350Watt) , all the servers went down!

Please, take a look at the event log bellow, it is the first time to face such a case. Could you please advice?

12/14/2016	11:48:41	Device	UPS: Self-Test passed.	0x0105
12/14/2016	11:48:20	Device	UPS: Self-Test started by automatic timer.	0x0137
12/14/2016	11:48:18	Device	UPS: The power for switched outlet group 3, Outlet Group 3, is now turned on.	0x0134
12/14/2016	11:48:18	Device	UPS: The power for switched outlet group 2, Outlet Group 2, is now turned on.	0x0134
12/14/2016	11:48:18	Device	UPS: The power for switched outlet group 1, Outlet Group 1, is now turned on.	0x0134
12/14/2016	11:48:18	Device	UPS: The power for the main outlet group, Unswitched Group, is now turned on.	0x0134
12/14/2016	11:48:18	Device	UPS: The output power is now turned on.	0x0113
12/14/2016	11:48:16	Device	UPS: Switched outlet group 3, Outlet Group 3, has been commanded to turn on, sequenced.	0x0174
12/14/2016	11:48:16	Device	UPS: Switched outlet group 2, Outlet Group 2, has been commanded to turn on, sequenced.	0x0174
12/14/2016	11:48:16	Device	UPS: Switched outlet group 1, Outlet Group 1, has been commanded to turn on, sequenced.	0x0174
12/14/2016	11:48:16	Device	UPS: Main outlet group, Unswitched Group, has been commanded to turn on, sequenced.	0x0174
12/14/2016	11:48:11	System	Email: Could not mail 'smtp.1and1.com'.	0x001A
12/14/2016	11:48:03	Device	UPS: A power factor correction fault no longer exists.	0x0162

12/14/2016	11:45:32	Device	UPS: An input voltage or frequency problem no longer prevents switching to bypass mode.	0x0210
12/14/2016	11:45:32	System	Email: Could not mail 'smtp.1and1.com'.	0x001A
12/14/2016	11:45:32	Device	UPS: The power for switched outlet group 3, Outlet Group 3, is now turned off.	0x0135
12/14/2016	11:45:32	Device	UPS: The power for switched outlet group 2, Outlet Group 2, is now turned off.	0x0135
12/14/2016	11:45:32	Device	UPS: The power for switched outlet group 1, Outlet Group 1, is now turned off.	0x0135
12/14/2016	11:45:32	Device	UPS: The power for the main outlet group, Unswitched Group, is now turned off.	0x0135
12/14/2016	11:45:32	Device	UPS: Bypass not in range ; distorted waveform.	0x020F
12/14/2016	11:45:31	Device	UPS: The output power is turned off.	0x0114
12/14/2016	11:45:31	Device	UPS: The graceful shutdown period has ended.	0x014F
12/14/2016	11:45:31	Device	UPS: No longer on battery power.	0x010A
12/14/2016	11:45:31	Device	UPS: A power factor correction fault exists.	0x0161
12/14/2016	11:45:31	Device	UPS: An input voltage or frequency problem no longer prevents switching to bypass mode.	0x0210
12/14/2016	11:45:31	Device	UPS: On battery power in response to frequency and phase difference.	0x0109
12/14/2016	11:45:30	Device	UPS: No longer on battery power.	0x010A
12/14/2016	11:45:30	Device	UPS: Bypass not in range ; distorted waveform.	0x020F
12/14/2016	11:45:30	Device	UPS: Main input bad cleared.	0x01B1
12/14/2016	11:45:30	Device	UPS: An input voltage or frequency problem no longer prevents switching to bypass mode.	0x0210
12/14/2016	11:45:18	Device	UPS: On battery power in response to rapid change of input.	0x0109
12/14/2016	11:45:18	Device	UPS: Bypass not in range ; low voltage.	0x020F
12/14/2016	11:45:18	Device	UPS: Main input bad.	0x01B0