SRT UPS Battery date will not reset

Notifications

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

112

108

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to APC UPS Data Center & Enterprise Solutions Forum

212

Link copied. Please paste this link to share this article on your social media post.

We have today configured our three UPS units to set the time from NTP, they are now all reporting the same date & time.

However, this change appears to have reset the battery fitted date. On one of the units we have manually re-set the date using the front LCD panel. The other two units will not accept the battery date change, you can go in the configuration menu, change the month and then the year, but it won’t save just changes back on it’s own.

One of the units is a SRT5KRMXLI with a manufacture date of 07/07/2021, the battery fit date has reset to Nov 2006 and will not change. The unit also has an EBM which has also been reset for both batteries to Nov 2006.

Is this a know issue and if so, what is the procedure to reset the battery dates correctly?

Replies 0

never-displayed

You must be signed in to add attachments

never-displayed

To The Top!