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Posted: 2021-07-01 04:30 AM
This was originally posted on APC forums on 10/21/2013
Hello, I
try firmware 07.1 for SMT750I, with Italian language. Thanks
Daniele
Posted: 2021-07-01 04:31 AM
This reply was originally posted by Angela on APC forums on 10/22/2013
Unfortunately not. We only support the upgrades like you've done so far.
Posted: 2021-07-01 04:30 AM
This was originally posted on APC forums on 10/21/2013
Hello, I
try firmware 07.1 for SMT750I, with Italian language. Thanks
Daniele
Posted: 2021-07-01 04:30 AM
This reply was originally posted by Angela on APC forums on 10/22/2013
Hello,
Can you clarify, are you asking if we have this file available or having trouble with it?
Posted: 2021-07-01 04:30 AM
This was originally posted on APC forums on 10/22/2013
Hello, sorry for my english,I'mItalian.
Wondering ifyou havethat filewith menusinItalian, I have installedfromhttp://www.schneider-electric.us/support/index?page=content&country=ITB〈=EN&id=FA164737
has onlythe English language
Posted: 2021-07-01 04:30 AM
This reply was originally posted by Angela on APC forums on 10/22/2013
Hello,
No problem. I do believe that this UPS only offers English but to be sure, could you check under your Configuration menu and set the menu mode to advanced? Then tell me what you see under the about menu for an ID - you'll see something like ID17. I need to know what that is to confirm what firmwares will work with your UPS.
Thank you!
Posted: 2021-07-01 04:30 AM
This was originally posted on APC forums on 10/22/2013
I can not find id
Posted: 2021-07-01 04:30 AM
This reply was originally posted by Angela on APC forums on 10/22/2013
Hmm. It does not appear to be there (I was going off the top of my head before). Sorry!
What about PowerChute Business Edition? Do you have that? Or a Network Management Card? I believe it'd be listed with the firmware versions.
Posted: 2021-07-01 04:30 AM
This was originally posted on APC forums on 10/22/2013
PowerChute Business Edition 9.1.1.604
Posted: 2021-07-01 04:30 AM
This was originally posted on APC forums on 10/22/2013
I have other2 UPS, SMT750ISMT1500I, firmwareUPS08.3withthe Italian language.
Posted: 2021-07-01 04:31 AM
This reply was originally posted by Angela on APC forums on 10/22/2013
When were they manufactured? The newer SMT750I may have different hardware but be the same SKU which can support the Italian language. Are they different IDs? (yours is ID17 as you showed me in the screenshot)
Posted: 2021-07-01 04:31 AM
This was originally posted on APC forums on 10/22/2013
I confirm, id different.
Posted: 2021-07-01 04:31 AM
This reply was originally posted by Angela on APC forums on 10/22/2013
Ok, here is the response I received after double checking:
There was a hardware limitation on some of the older units that prevented them from supporting multiple languages. The version 7.1 firmware only has sufficient memory to support one language. We chose English so that customer care center could more easily support the units.
Posted: 2021-07-01 04:31 AM
This was originally posted on APC forums on 10/22/2013
Is possible replace the memory?
Posted: 2021-07-01 04:31 AM
This reply was originally posted by Angela on APC forums on 10/22/2013
Unfortunately not. We only support the upgrades like you've done so far.
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