Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84766members
354197posts

SMC1500 Installation Instructions - NOT !

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
krisburg_apc
Crewman
Crewman
0 Likes
2
199

SMC1500 Installation Instructions - NOT !

This was originally posted on APC forums on 5/14/2015


 

It sure would be nice if the installation instructions actually contained some instructions!

Where does it say anything in the installation manual or the user manual whether or not:

1. the rear external battery plastic clip has to be inserted or left out to get the unit to operate properly?

2. the face plate needs to be removed and the internal batteries "connected"?

 

Are first time users of the equipment supposed to be clairvoyant?

Tags (2)

Accepted Solutions
krisburg_apc
Crewman
Crewman
0 Likes
0
199

Re: SMC1500 Installation Instructions - NOT !

This was originally posted on APC forums on 5/14/2015


The picture on page 4 suggests, if anything, that the plastic clip should be removed and left open.

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
199

Re: SMC1500 Installation Instructions - NOT !

This reply was originally posted by Bill on APC forums on 5/14/2015


Mark,

Sorry for the inconvenience. The installation guide has diagrams on page 4 that show how to connect the battery. The guide does not state that the battery must be connected for the UPS to work however the unit is supposed to ship with a warning sticker attached that informs the users that the battery must be connected.

We apologize if the sticker was missing and again apologize for the inconvenience.

krisburg_apc
Crewman
Crewman
0 Likes
0
200

Re: SMC1500 Installation Instructions - NOT !

This was originally posted on APC forums on 5/14/2015


The picture on page 4 suggests, if anything, that the plastic clip should be removed and left open.