SMART UPS 1000 "UPS: The battery is not installed properly" error messge.

[BillP]

On 2/25/19 at 12:07:55 I got a "Battery is not installed properly" error message on this particular UPS.  At 12:08:09 the UPS reported "The battery in now installed" via a message.  There was no intervening action from me to do anything.  The battery was replaced on 7/7/18 and currently passes the self test properly.

Any idea what may have happened?  Thank you!

[BillP · Accepted solution]

I am having this same problem.  Did you find a resolution?  I may open a new thread since APC doesn't seem to be responding to yours.