SMART 3KVA whit management card NMC2

[Anonymous user]

I have a UPS SMART 3KVA and Network Management Card 2, with a load of 10%, and it shows me this critical alarm: Refused to self-test; UPS is overloaded.

I performed a battery calibration and during that process the alarm disappeared.
Once finished, the alarm reappeared after a few hours.
Could you tell me what action to take?
Thank you

[BillP]

Hi,

When the NMC reports UPS is overloaded what load does the NMC report. 

[Anonymous user · Accepted solution]

Thanks for your prompt response.
The NMC reports 14% (I accompany a screenshot).
In the logs, nothing appears.
That's what has me disoriented

r774EYMLPbTcRbnU2YErnw%3D%3D.png

Thank you

Patricio