Replacement LCD for an SMX3000RM2U

BillP · ‎2021-06-30

Hi Folks,

I am in the process of replacing a UPS and found one in good condition on eBay. UPS delivered it today and, although the outside of the box was in pretty good shape, the unit itself got banged up. Sheet metal was bent around where the LCD panel/switches were attached and the LCD panel itself was damaged.

Aside from CoastTec which I am not sure will sell repair parts, does anyone have any idea if this display and cable are available from any other source?

Thanks much!

Joe

BillP · ‎2021-06-30

Thanks Michael. The large plastic part is in good shape. It was the electronics "lost out" to the folks who provided the transportation.

See Answer In Context

MarkC_apc · ‎2021-06-30

Joe, Appears we are looking for the same info! I'm hoping to replace my inventory - if you know what I mean!

Mark

BillP · ‎2021-06-30

Hey Mark! Great minds think alike or so they say. Anyway, take care and thanks again for the assist.

mitsmith_apc · ‎2021-06-30

Hi Joe and Mark,

Unfortunately, the LCD display bezel is not replaceable through us. The main bezel that you would remove to insert the batteries is though and I would contact your local support to get those.

BillP · ‎2021-06-30

Thanks Michael. The large plastic part is in good shape. It was the electronics "lost out" to the folks who provided the transportation.