Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Solved
Go to Solution
Link copied. Please paste this link to share this article on your social media post.
Hi Forum,
we got a message that the battery in one of our UPS in China are discharged. As they we old, we decided to replace them.
After that the webinterface still tell us, that the batteries are discharged. I also have access to the serial console if necessary.
UPS was turned on for more than a week now. Current status:
| Discharged, No Other Alarms Present | ||||||||||||
|
||||||||||||
|
||||||||||||
| Input Voltage: | 228.9 | VAC |
| Input Frequency: | 50.00 | Hz |
| Maximum Line Voltage: | 228.9 | VAC |
| Minimum Line Voltage: | 228.9 | VAC |
| Output Voltage: | 228.9 | VAC |
| Output Frequency: | 50.00 | Hz |
| Load Power: | 025.3 | % Watts |
| Apparent Load Power: | 025.3 | % VA |
| Load Current: | 03.25 | Amps |
| Battery Capacity: | 100.0 | % |
| Battery Voltage: | 55.08 | VDC |
| Number of External Batteries: | 000 | |
| Self-Test Result: | Passed | |
| Self-Test Date: | 03/28/2017 | |
| Calibration Result: | Invalid | |
| Calibration Date: | 03/10/2017 | |
| Model: | Smart-UPS 3000 RM | |
| Firmware Revision: | 666.6.I | |
| Manufacture Date: | 05/10/12 | |
| Serial Number: | US121810XXXX | |
Partnumber as found on the back side: SUA3000R2ICH
I read, that in other cases serial commands were necessary to get the new battery recognized properly.
Does anyone know the steps to get the new battery recognized properly?
best regards,
Andre
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.