Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Redundant configuration of two Smart-UPS RT 5000 XL UPS using PCNS

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Redundant configuration of two Smart-UPS RT 5000 XL UPS using PCNS
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
Teken
Spock Teken
110
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-07-01 04:15 AM . Last Modified: ‎2024-03-05 02:26 AM

0 Likes
1
539
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-01 04:15 AM . Last Modified: ‎2024-03-05 02:26 AM

Redundant configuration of two Smart-UPS RT 5000 XL UPS using PCNS

Hi all - advice/comments/suggestions appreciated

I have two Smart-UPS RT 5000 XL UPS with two battery packs each configured as redundant in PCNS on 3 devices

UPS1 reports runtime of 54 minutes
UPS2 reports runtime of 36 minutes

(not sure why they would differ so much with same configuration and same load - support ticket needed)

My understanding is such that due to the redundant setup, both have to signal a situation for it to be an active event -
eg both have to be on battery for an 'On Battery Event' to be signalled; both have to be low battery for a 'Low Battery' event to be signalled. 
With this in mind, the longer runtime is the one I consider - ie 54 minutes.


In a scenario where I get multiple on battery and off battery events such that the wait duration is never exceeded I have to rely on the low battery notification to kick in

The devices need to be shutdown in sequential order.

My configuration in PCNS is:

Device 1
Wait duration from battery event of 600s (10mins) with a 10 minute allowance for command execution

Device 2
wait duration from battery event of 1200s (20mins) with a 2 minute allowance for command execution

Device 3
wait duration from battery event of 1500s (25mins) with a 2 minute allowance for command execution

thus my devices should be off in around 30 minutes provided the on battery event is active thru at least 25 minutes.

Both NMC are set the same as follows:

Max Required Delay - 12minutes
Low Battery - 4 Minutes
Shutdown Delay - 20 seconds

It's these latter numbers I'm not sure about.

1. Firstly,  I know my Low Battery Duration should be set higher (>12mins) , but to what value?  I believe 20minutes would be optimal.
2. I would still need the shutdown to occur sequentially however even if the Low Battery Event occurs.
3. I cannot set it the same on both as UPS2 complains not enough runtime.


- thanks in advance.

Stu

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-07-01 04:15 AM . Last Modified: ‎2024-03-05 02:26 AM

0 Likes
0
539
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-01 04:15 AM . Last Modified: ‎2024-03-05 02:26 AM

Hi all - advice/comments/suggestions appreciated

I have two Smart-UPS RT 5000 XL UPS with two battery packs each configured as redundant in PCNS on 3 devices

UPS1 reports runtime of 54 minutes
UPS2 reports runtime of 36 minutes

(not sure why they would differ so much with same configuration and same load - support ticket needed)

My understanding is such that due to the redundant setup, both have to signal a situation for it to be an active event -
eg both have to be on battery for an 'On Battery Event' to be signalled; both have to be low battery for a 'Low Battery' event to be signalled. 
With this in mind, the longer runtime is the one I consider - ie 54 minutes.


In a scenario where I get multiple on battery and off battery events such that the wait duration is never exceeded I have to rely on the low battery notification to kick in

The devices need to be shutdown in sequential order.

My configuration in PCNS is:

Device 1
Wait duration from battery event of 600s (10mins) with a 10 minute allowance for command execution

Device 2
wait duration from battery event of 1200s (20mins) with a 2 minute allowance for command execution

Device 3
wait duration from battery event of 1500s (25mins) with a 2 minute allowance for command execution

thus my devices should be off in around 30 minutes provided the on battery event is active thru at least 25 minutes.

Both NMC are set the same as follows:

Max Required Delay - 12minutes
Low Battery - 4 Minutes
Shutdown Delay - 20 seconds

It's these latter numbers I'm not sure about.

1. Firstly,  I know my Low Battery Duration should be set higher (>12mins) , but to what value?  I believe 20minutes would be optimal.
2. I would still need the shutdown to occur sequentially however even if the Low Battery Event occurs.
3. I cannot set it the same on both as UPS2 complains not enough runtime.


- thanks in advance.

Stu

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Reply 1
Anonymous user
Not applicable

Posted: ‎2021-07-01 04:15 AM . Last Modified: ‎2024-03-05 02:26 AM

0 Likes
0
540
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-01 04:15 AM . Last Modified: ‎2024-03-05 02:26 AM

Hi all - advice/comments/suggestions appreciated

I have two Smart-UPS RT 5000 XL UPS with two battery packs each configured as redundant in PCNS on 3 devices

UPS1 reports runtime of 54 minutes
UPS2 reports runtime of 36 minutes

(not sure why they would differ so much with same configuration and same load - support ticket needed)

My understanding is such that due to the redundant setup, both have to signal a situation for it to be an active event -
eg both have to be on battery for an 'On Battery Event' to be signalled; both have to be low battery for a 'Low Battery' event to be signalled. 
With this in mind, the longer runtime is the one I consider - ie 54 minutes.


In a scenario where I get multiple on battery and off battery events such that the wait duration is never exceeded I have to rely on the low battery notification to kick in

The devices need to be shutdown in sequential order.

My configuration in PCNS is:

Device 1
Wait duration from battery event of 600s (10mins) with a 10 minute allowance for command execution

Device 2
wait duration from battery event of 1200s (20mins) with a 2 minute allowance for command execution

Device 3
wait duration from battery event of 1500s (25mins) with a 2 minute allowance for command execution

thus my devices should be off in around 30 minutes provided the on battery event is active thru at least 25 minutes.

Both NMC are set the same as follows:

Max Required Delay - 12minutes
Low Battery - 4 Minutes
Shutdown Delay - 20 seconds

It's these latter numbers I'm not sure about.

1. Firstly,  I know my Low Battery Duration should be set higher (>12mins) , but to what value?  I believe 20minutes would be optimal.
2. I would still need the shutdown to occur sequentially however even if the Low Battery Event occurs.
3. I cannot set it the same on both as UPS2 complains not enough runtime.


- thanks in advance.

Stu

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of