RBC Health near end of life- APC smart UPS SRT 10000

[gmusanje]

APC 10KVA UPS alarming RBC health near end of life.  What should I do?

[HazelDC]

Hi @gmusanje ,

How old is your battery? You can see the battery installation date of your battery from the UPS display About menu. If the installation date is ~4 years, you will need to replace the batteries.

If the installation date is incorrect, you may have to update it by uninstalling your batteries then install again. A prompt will show up that it detects new batteries and set your new battery installation date. Once set, do a self-test from Test and Diagnostics menu. After that, check the battery installation date again on About tab if its now showing with correct dates.

[gmusanje]

Hello, 

Thank you for your response. 

I installed my batteries on 1st September 2021 and after installation it showed my next battery replacement date as 03/03/2026.

[HazelDC]

You may need to create a ticket to your local support for this for thorough checking, in this case. Please access www.apc.com and Contact Us under Support tab.

[gmusanje]

Okay let me do that. 

Thank you