Ask our Experts
Didn't find what you are looking for? Ask our experts!
Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Free
EnglishStrengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!
Posted: 2021-06-28 12:11 PM . Last Modified: 2024-03-15 04:15 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 12:11 PM . Last Modified: 2024-03-15 04:15 AM
Hello. Non-hardware guy here, trying to cope.
We inherited a Smart-UPS when we purchased our current building. Its only use is to keep our Comm Gear - switches and router - up during a generator cutover.
Walk through this morning indicated that it is in a fault mode. It is in bypass due to showbox a potential inverter failure. Two related questions for anyone who can answer.
How do we test for this? Reboot it? Or do we need to remove load and reboot?
Can we do said test while keeping our gear up and running.
Thanks. nusps tracking
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 12:11 PM . Last Modified: 2024-03-15 04:15 AM
You can try "dead braining" the unit but if there is an inverter fault then that's a hardware failure.
https://www.apc.com/us/en/faqs/FA158947/
No load can be attached.
-Gavan
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 12:11 PM . Last Modified: 2024-03-15 04:15 AM
You can try "dead braining" the unit but if there is an inverter fault then that's a hardware failure.
https://www.apc.com/us/en/faqs/FA158947/
No load can be attached.
-Gavan
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.