Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Free
EnglishStrengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!
Posted: 2021-06-30 08:13 PM . Last Modified: 2024-03-07 12:32 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 08:13 PM . Last Modified: 2024-03-07 12:32 AM
Hi. I have APC Smart-UPS 1500. There is one pc connected to it running Windows server 2008R2 and PowerChute Business edition (9.0.3.604 version). My PowerChute settings:
After power fail and if there are only 10 minutes remaining battery - UPS sends shut down command to PC. After sending this command, UPS "waits" 1 minute and 30 seconds and provide power during this period of time. After that - ups cuts off all power and goes into a sleep mode. After power returning, UPS will chrage its battery to 60%, wait after that 2 minutes and provide power to PC. PC starts by itself (because of bios setting - after power fail PC start by itself).
But! If power returns during that "1 minute 30 seconds" period, UPS will not go into a sleep mode! And continues to provide power. Because of that, PC can't start by itself (PC "thinks" there wasn't power fail).
What I should do? My problem can be solved, if ups after beginning shutdown cycle will shuts down no matter there is power in outlet or not (fully finishes shutdown cycle). Is that possible?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 08:13 PM . Last Modified: 2024-03-07 12:32 AM
Hi,
Sorry for the long delay before responding. Once PCBE sends the power down signal to the UPS based on your settings the UPS should wait 90 seconds then switch off. It will wait 120 seconds (the UPS turn on delay) even if AC has been restored and if the UPS has greater than 60% battery capacity the UPS should turn back on.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-30 08:13 PM . Last Modified: 2024-03-07 12:32 AM
Hi,
Sorry for the long delay before responding. Once PCBE sends the power down signal to the UPS based on your settings the UPS should wait 90 seconds then switch off. It will wait 120 seconds (the UPS turn on delay) even if AC has been restored and if the UPS has greater than 60% battery capacity the UPS should turn back on.
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.