Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Problem with APC Smart-UPS 1500
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Solved
Go to Solution
Link copied. Please paste this link to share this article on your social media post.
This was originally posted on APC forums on 1/13/2017
Hi. I have APC Smart-UPS 1500. There is one pc connected to it running Windows server 2008R2 and PowerChute Business edition (9.0.3.604 version). My PowerChute settings: 
After power fail and if there are only 10 minutes remaining battery - UPS sends shut down command to PC. After sending this command, UPS "waits" 1 minute and 30 seconds and provide power during this period of time. After that - ups cuts off all power and goes into a sleep mode. After power returning, UPS will chrage its battery to 60%, wait after that 2 minutes and provide power to PC. PC starts by itself (because of bios setting - after power fail PC start by itself).
But! If power returns during that "1 minute 30 seconds" period, UPS will not go into a sleep mode! And continues to provide power. Because of that, PC can't start by itself (PC "thinks" there wasn't power fail).
What I should do? My problem can be solved, if ups after beginning shutdown cycle will shuts down no matter there is power in outlet or not (fully finishes shutdown cycle). Is that possible?
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.