Problem on Galay 3500, "System Failure Detected by surveillance"

[Anonymous user]

Hi,

I have a problem that I didn't find the cause yet on a Galaxy3500 / 30KVA, the message fault is "System Failure Detected by surveillance" without other faults. I tried to change the module but the problem persists!!!

So can you please help me?

Thx

[Anonymous user]

ok, I ll do. thx for your response.

[Anonymous user]

Hi,
I have the same problem with a smart VT40KVA, have you solve yours, what is the solution to the fault?

Thanks

Festus Daniel

[Anonymous user]

Hi, can you help with phone numbers pls?
Thanks

[Anonymous user · Accepted solution]

On 9/20/2010 7:03 PM, Rob said:

Hi,

This depends on what region of the world you are in. Your forum profile says Nigeria so here is the number for technical support from the apc.com Nigeria support page: 00234 8065094820 / 00234 181 6129

https://www.apc.com/support/contact/index.cfm?ISOCountryCode=ng

could you please provide contacts for QATAR please, thanks.