Problem: adding a new power module to Symmetra PX

[Anonymous user]

I recently added a power module (SYPM10K16H) to my Symmetra PX, the status says on & ok but Serial Number, Firmware Revision and Manufacture Date are not available.
The two other modules work fine.

[Anonymous user]

I recently added a power module (SYPM10K16H) to my Symmetra PX, the status says on & ok but Serial Number, Firmware Revision and Manufacture Date are not available.
The two other modules work fine.

[Anonymous user · Accepted solution]

Hello

I got the same problem on my symmetra px

Need help please.uYYdOBiCMYJs2lnjufKrdg%3D%3D.png