Powerchute load status, some help please.

[liammp_apc]

This was originally posted on APC forums on 9/22/2015

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I wonder if anyone can help with my query.

I have a SUM1500RMXLI2U which has the following kit plugged into it:

• TFT Monitor
• HP Server (1 PSU)
• HP Switch
• Draytek Router

The majority of the time the TFT monitor is switched off.  When it is off the load status shows as 0%.  When it is on it shows 5% load in the load status.

The physical UPS load indicator shows no lit lights.  I'm guessing each one represents approx 20% load?

I can see from my HP Management software that the HP server is using 35W.

I'm not sure of the other equipment.

Will the load status only show a value when 5% or more load is used?  Or shoudl I be seeing a couple of percent with the other equipment being on?

Thanks.

[BillP]

This reply was originally posted by Bill on APC forums on 9/22/2015

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Liam,

PowerChute will report the information the UPS provides. Below is a screenshot of PowerChute Business Edition Agent 9.2 attached to a SMX1500. The load displayed on the UPS LCD is 3% and PowerChute is displaying 3.1%

[liammp_apc]

This was originally posted on APC forums on 9/22/2015

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My mistake, the UPS is a SUA1500I

The powerchute software shows

The web gui shows

[BillP]

This reply was originally posted by Bill on APC forums on 9/22/2015

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Liam,

With a SUA Smart-UPS with that light of a load the UPS may not report it accurately. I ran a few tests with PowerChute Agent 9.0.3 and APCUPSD attached to SUA1500. Unless I put a 45 watt load or greater on the UPS both of the applications reported zero load.

[liammp_apc · Accepted solution]

This was originally posted on APC forums on 9/23/2015

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Thanks Bill, that has confirmed my hunch that the load is not big enough until the monitor is switched on.  I may plug both server PSU's into the UPS to see if that registers a change.