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Posted: 2021-07-08 11:29 PM
This was originally posted on APC forums on 7/17/2019
I bought a SMT1500IC
My operative system is Windows 7 ultimate.
I installed Powerchute business 10 but my SMT1500IC is not revealed by software.
Status remains "UPS Communication Lost"
I tested solution FA164514 but in my system device, SMT1500IC is recognized such as APC UPS correctly.
I tested USBterm.exe as reported in your forum and my UPS was correctly found.
How Could I fix?
Thank you
Posted: 2021-07-08 11:29 PM
This was originally posted on APC forums on 7/19/2019
and after one hour comunication was lost.
I had to change another time USB port, which is the problem?
Posted: 2021-07-08 11:29 PM
This was originally posted on APC forums on 7/19/2019
I fixed now
I had to disconnect the USB cable from server and I reconnect USB cable in other USB port. I cannot understand....
If someone can help me to understand the issue.
Posted: 2021-07-08 11:29 PM
This was originally posted on APC forums on 7/19/2019
and after one hour comunication was lost.
I had to change another time USB port, which is the problem?
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