Ask our Experts
Didn't find what you are looking for? Ask our experts!
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Free
EnglishStrengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
I am trying to download PowerChute Network Shutdown from ftp://restrict:Kop$74!@ftp.apcc.com/restricted/software/pcns/223/windows/pcns223win.zip
But the link is dead, could someone provide me with an alternative download link that works please?
I have tried to use the live chat support but i'm not getting a response.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
I am glad that you were able to download the software π
Have a nice day!
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
Yes, it just links me through to ftp://restrict:Kop$74!@ftp.apcc.com/restricted/software/pcns/223/windows/pcns223win.zip
Which does not work, ive tried it in both IE 8 and Firefox and from 2 different machines.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
Jason,
Have you tried the APC Software download link?
http://www.apc.com/tools/download/index.cfm
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
Jason,
The FTP link which you posted does work fine for me on Firefox browser and IE8 as well. I am not sure why the link does not work for you. Have you checked your browser settings which may prevent you from download the software off the APC site?
Secondly, you may need to try downloading the PCNS version 2.2.4 and see if it works.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
I will ask a friend on another site to download it and send it to me then.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
I also tried the link on my end and it works fine. I believe our website asked you to enter a Login name and password first before giving you a Download Now button which contains that link. Where you able to do this?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
Thanks for the replies everyone, it turns out our ISP (The Local Education Authority) is running some sort of smoothwall filter which didnt like your FTP site, Ive had apcc.com added to the whitelist and bingo i can now download everything from there!
It took ages to pinpoint that...
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-28 11:08 PM . Last Modified: β2024-03-14 03:43 AM
I am glad that you were able to download the software π
Have a nice day!
Link copied. Please paste this link to share this article on your social media post.
Youβve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.