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Posted: 2021-06-30 06:49 AM . Last Modified: 2024-03-07 11:53 PM
Hi , I am using AP7921 and experencing the problem like the subject. Can you please tell me what meaning it is? Is this unit faulty?
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Posted: 2021-06-30 06:49 AM . Last Modified: 2024-03-07 11:53 PM
Hi , I am using AP7921 and experencing the problem like the subject. Can you please tell me what meaning it is? Is this unit faulty?
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Posted: 2021-06-30 06:49 AM . Last Modified: 2024-03-07 11:53 PM
Thanks for the reply.
Sorry I wrote the wrong part number .
Please see the following info of this unit.
Model Number: AP7951
Serial Number: ZA0703012622
Hardware Revision: B2
Manufacture Date: 01/20/2007
MAC Address: 00 C0 B7 2D CE 6C
Management Uptime: 14 Days 2 Hours 9 Minutes
This issue occured with firmware 2.7.4. After upgrading firmware to v3.3.1, it was gone for 2 days. Now this issue happened again.
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Posted: 2021-06-30 06:49 AM . Last Modified: 2024-03-07 11:53 PM
Hi Ann,
Please upgrade to the latest fw, v3.5.5.
http://www.apc.com/tools/download/software_comp.cfm?sw_sku=SFRPDU355&id=55&family=70&part_num=AP7951...
Keep an eye on it, let us know if it comes back again. If it does, we'll need to gather the events, data, and config logs.
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Posted: 2021-06-30 06:49 AM . Last Modified: 2024-03-07 11:53 PM
Hi , I am using AP7921 and experencing the problem like the subject. Can you please tell me what meaning it is? Is this unit faulty?
Link copied. Please paste this link to share this article on your social media post.
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