PCNS not bringing back VMs

[12jdlovins_apc]

This was originally posted on APC forums on 7/6/2019

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Hey there,

I recently setup PCNS with a SMT1500/9630. My setup consists of 3 ESXi hosts connected to the UPS and I am running vCenter and PCNS as VMs on 1 of the hosts. When it goes into shutdown mode it appears to shutdown all the hosts properly but only 1 gets put into maintenance mode... i do believe that host doesn't have a high priority VM on it so maybe thats why the other two aren't being put in maintenance mode. However when powerchute and vCenter come back up from autostart it doesn't seem to want to remove maintenance mode from the last server and bring back the vms. 

Am i missing something simple here for why this isnt working? I'm a bit new to PCNS and having watched videos i cant seem to pinpoint whats going wrong.

[BillP · Accepted solution]

This reply was originally posted by Bill on APC forums on 7/9/2019

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Hi,

Have you reviewed the error log and debug log? The logs should indicate what is happening. 

You will find information on troubleshooting start up issue in the PCNS VMware User's Guide. Troubleshooting help start on page 177.