PCNS 4.3 not registering on NMC

[Anonymous user]

Hello,

I am trying to install PCNS 4.3 and register with the UPS. The UPS and computer are both using static IP's and I can ping the UPS as well as login with the Web interface but I can't regist ther client. It says "Cannot connect to http://(UPS Static IP)".

We used this exact same process on our other UPS'es of the same model but something about the new Firmware or Software on this more recently https://100001.onl/ https://1921681254.mx/ https://happymod.site/ manufactured UPS isn't allowing it to connect the same way.

We bought 10 UPS'es over the course of about 6 months. The first had a manufacture date of 12/18 and the most recent one, manufactured after 10/19 are all having this problem.

Any help would be appreciated.

Thank you!

[BillP · Accepted solution]

Hi,

Check out section 14 of Schneider Electric FAQ FA159624 "PowerChute Network Shutdown lost communications or cannot establish communication with UPS."