Ask our Experts
Didn't find what you are looking for? Ask our experts!
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Free
EnglishStrengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!
Posted: 2021-06-28 11:29 PM . Last Modified: 2024-03-14 02:48 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 11:29 PM . Last Modified: 2024-03-14 02:48 AM
Hello everyone,
I'm not sure this is the right forum to post this message.
We have an UPS Galaxy 3000 (from MGEUPS). I installed the Network shutdown module on the servers I want to protect.
The servers sometimes have two ip addresses, one on the same network of the UPS (151.x.x.x), the other is a backup network (192.x.x.x).
The problem is that the NSM picks up the ip 192.x.x.x so it can't communicate with the UPS but tje link is ON. When I disable the backup network card, the communication is established again. Please see attached file.
Anyone has an idea where I can set permanently the correct ip in the NSM?
Thanks a lot
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 11:29 PM . Last Modified: 2024-03-14 02:48 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 11:29 PM . Last Modified: 2024-03-14 02:48 AM
Hello everyone,
I'm not sure this is the right forum to post this message.
We have an UPS Galaxy 3000 (from MGEUPS). I installed the Network shutdown module on the servers I want to protect.
The servers sometimes have two ip addresses, one on the same network of the UPS (151.x.x.x), the other is a backup network (192.x.x.x).
The problem is that the NSM picks up the ip 192.x.x.x so it can't communicate with the UPS but tje link is ON. When I disable the backup network card, the communication is established again. Please see attached file.
Anyone has an idea where I can set permanently the correct ip in the NSM?
Thanks a lot
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 11:29 PM . Last Modified: 2024-03-14 02:48 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 11:29 PM . Last Modified: 2024-03-14 02:48 AM
Hello everyone,
I'm not sure this is the right forum to post this message.
We have an UPS Galaxy 3000 (from MGEUPS). I installed the Network shutdown module on the servers I want to protect.
The servers sometimes have two ip addresses, one on the same network of the UPS (151.x.x.x), the other is a backup network (192.x.x.x).
The problem is that the NSM picks up the ip 192.x.x.x so it can't communicate with the UPS but tje link is ON. When I disable the backup network card, the communication is established again. Please see attached file.
Anyone has an idea where I can set permanently the correct ip in the NSM?
Thanks a lot
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.